The tow bar issue is non existent and they have ignored/dismissed it and as for the engine all i can say is when i switch the ignition the entire jeep vibrates very very vigiorsuly an extremely loud rattling and banging/knocking noise you are been shaken inside the jeep quit violently this is when i turn off immediatly. If i start it again it will go fine. It does take its notions. The garage has rang back today leaving a message to come in that my seat belt is in. to get replaced. I am going away for few days so have decided to sort it when i get back.

Hi Heliosuk..."I would say here that it is not a Nissan dealer as they will be aware of the issue. It's more probably a case of a salesman talking rubbish again." Yes this is a reputal nissan dealer who also franchises toyota and renault. Its a large car retailer. Ive been told the engine is fine... this severe knocking noise shakes the entire jeep with brut force , its scary and you immediatly have to turn the engine off or you would think the engine is going to explode from the jeep. This has happened now 7 times i have never let the engine run when this happens it is your immediate reaction to turn it off in fear of it causing major damage. It has only happened when turning on the engine and not while driving. It happens at random times. This has been my worst aftersales service ever and they sure know how to wear you down.

Thank you for your help, it was the service manager and then the principal manager. Now I can take this a step further... They make you feel undermined and stupid.......

I have demanded and told them to have them put back on and also im more concerned about the banging from the engine..Is my next move best to write a letter of complaint but to who if the manager is avoiding the problem... I have to go back next week to have a new seat belt replaced, The operater has told me he will have other letters then..i know he wont..they are making me very uncomfortable and ishouldn`t have to chase and chase this.... i keep hitting a wall. They are wasting my time but i didn`t waste theirs when i paid for the car.

Just got back from garage. I spoke to manager earlier and asked for a letter stating health and safety reasons and a letter stating the engine has been checked and all is ok. When I went to collect the car the manager wasn`t available and i had no letters and no sensors done. All I got was 2 printouts from a computer apparently showing " all DTC Reading "which shows absolutely no reference to it belonging to my car and a printout of "the Diesel system on Nissan vechiles. Iwas told engine was fine and with persistance they gave me a letter stating "there recommendation is that a towbar fitted to a nissan pathfinder is not suitable with parking sensors attached".......and not a mention of health and safety . This is not right any advice please..

Thank you for your hep at least i have something to work with now ..im still awaiting their call...

Hi, I bought my nissan pathfinder 8 wks ago for £11,000 . I bought it with reversing sensors and i also had a tow bar fitted from a proper Nissan Dealer. The nissan garage had to replace the cover on the gear stick also for it was torn. I went along 2 days later and collected my new car, the cover on gear stick needed to be ordered and would be in later.. On arriving home I saw that the sensors wer`nt working. I rang the garage and was told " they were switched off when putting on tow bar" .... i was told to bring the car back and they would put them on and also sort out gear stick. Then 3 days later the car made a terrible banging noise from the engine and the car shook vigoursly very very noisy. I rang the garage and booked to bring the car down. Then the door handle broke ..just one thing afteranother. I brought the car down and was told there was nothing wrong with engine and diesel engines are noisey and maybe it was cold start in the mornings.They never fixed reversing sensors said it couldn`t be done because of the tow bar. And didnt fix handle or gear stick, all service dept had left when i collected the car... On top I had to pay my insurance company for change of a veche for a day... they would not give me one of there cars???? I was promised by the service manager the next morning on the phone that he faithfully would ensure all problems with the car would be fixed the next time and I would have a car free of charge while mine was in there garage. All sounded good, but i have now been told today that they can`t find anything wrong with the engine and the sensors can`t be turned on. My problem is the motor has done this 7 times on different occassions.and im not satisified, it is such a severe knocking you would think the engine is going to fall out of the jeep. Also I bought the jeep with sensors and tow bar and now im been told it to complicated and also a safty hazzard to have them on with a tow bar. Can anyone advise or should i collect my car on there word that the engine is sound and do without my sensors. I refused to collect my car today until the engine was looked at again and the sensors switched on. The manager is ringing again in morningbut does`nt see his boss the owner allowing the sensors on due to health and safety... Is thers a complaints procedure to follow... Just got back from garage. I spoke to manager earlier and asked for a letter stating health and safety reasons and a letter stating the engine has been checked and all is ok. When I went to collect the car the manager wasn`t available and i had no letters and no sensors done. All I got was 2 printouts from a computer apparently showing " all DTC Reading "which shows absolutely no reference to it belonging to my car and a printout of "the Diesel system on Nissan vechiles. Iwas told engine was fine and with persistance they gave me a letter stating "there recommendation is that a towbar fitted to a nissan pathfinder is not suitable with parking sensors attached".......and not a mention of health and safety . This is not right any advice please..

Hi, I bought my nissan pathfinder 8 wks ago for £11,000 . I bought it with reversing sensors and i also had a tow bar fitted from a proper Nissan Dealer. The nissan garage had to replace the cover on the gear stick also for it was torn. I went along 2 days later and collected my new car, the cover on gear stick needed to be ordered and would be in later.. On arriving home I saw that the sensors wer`nt working. I rang the garage and was told " they were switched off when putting on tow bar" .... i was told to bring the car back and they would put them on and also sort out gear stick. Then 3 days later the car made a terrible banging noise from the engine and the car shook vigoursly very very noisy. I rang the garage and booked to bring the car down. Then the door handle broke ..just one thing afteranother. I brought the car down and was told there was nothing wrong with engine and diesel engines are noisey and maybe it was cold start in the mornings.They never fixed reversing sensors said it couldn`t be done because of the tow bar. And didnt fix handle or gear stick, all service dept had left when i collected the car... On top I had to pay my insurance company for change of a veche for a day... they would not give me one of there cars???? I was promised by the service manager the next morning on the phone that he faithfully would ensure all problems with the car would be fixed the next time and I would have a car free of charge while mine was in there garage. All sounded good, but i have now been told today that they can`t find anything wrong with the engine and the sensors can`t be turned on. My problem is the motor has done this 7 times on different occassions.and im not satisified, it is such a severe knocking you would think the engine is going to fall out of the jeep. Also I bought the jeep with sensors and tow bar and now im been told it to complicated and also a safty hazzard to have them on with a tow bar. Can anyone advise or should i collect my car on there word that the engine is sound and do without my sensors. I refused to collect my car today until the engine was looked at again and the sensors switched on. The manager is ringing again in morningbut does`nt see his boss the owner allowing the sensors on due to health and safety... Is thers a complaints procedure to follow...