Hi currently we are getting 3 letters a month from Swift Advances stating we are one month in arrears on our mortgage even though we are not in arrears at all, Our Mortgage is due on the 09 Month we pay on the 01 of the month to ensure it is there on time and then on the 07 we get a letter, the 12 we get a letter and then around the 15/17 we get another. We are getting phone calls at least 3 - 8 a day upto 9.30pm in the evening including Saturday and Sunday, saying we are behind with our mortgage We tell them this is not the case, but still we get the calls. We've confirmed in writing this is not the case yet still the letters arrive and still the charges keep mounting, and no reply from Swift apart from the next letter or call saying we're behind. Can anyone suggest what we do next?. Are they allowed to do this? or could this be classed as total harrassment? In 22 months of our loan we have already paid Swift over £5,000 in charges etc which equates to almost a further 6 months of mortgage repayments and now we still owe our total loan plus and adition £10,000 on top according to our latest you're are behind letter. What else can we do. They seem a law unto themselves and even the FSA and OFT do not seem to want to know. Anyone out there got any suggestions please!!!!!!!!!!!!!!!!!!!

Hi Steve wondered if you could help me with a problem with Kensington could you send me a contact email address through the private email box and i will then be able to let you have the details to see if you can help thanks and kind regards irishstar:oops: