In that case all you have to do is create a contact log record date and time and name of the person who is calling you and tell them about section 2.6 and 2.8 on harassment and advise them you have created contact log and you will be reporting OFT and financial ombudsman for harassing you on regular basis. Lastly keep that letter for Debt collection agency as, they will eventually pass your case to debt collection agency. This letter will be very useful to you at that time. Hope this will help

I mean to say that you will find teh debt collection agency which is harassing you sorry for the typo. Can say much while at work.

CSA is Credit service Association. all the debt collection agencies are there members. If you go to there website and search for the debt collection agency under the membership list you will the debt collection which is harassing you . You will find the point of contact name and email address. email to [email protected] and cc them and you will get prompt reply . Make sure you just copy and paste the email I have posted here. it worked for me. Hoep that will work for you.

Hi Below is the email I have send to CSA and CC debt collection agency operations manager and I got the response from them saying that they close the file and send it back to Lender and they will be in touch with them. Hi Claire I got your name and email address from the CSA website in relation to complaint about Please insert Debt Collection agency name) . I have advised (Please insert Debt Collection agency name) agents that, am no longer a client of yours and demand that you update your records accordingly. I even inform them that they are now obliged under section 2.8k of the office of Fair trading debt collection guidance to the mark account In dispute and to cease all collection activity with immediate effect. I also told them that they are in breach of debt collection guidance section 2.6H in ignoring or disregarding claims that the debt has been Disputed, and continuing to make unjustified demands for payment which are considered Harassment under OFT guidance. I also advise them that, I don’t want anymore letters or phone calls to the address and phone number, and yet I am receiving at least 2-3 calls per/day on my mobile and home. I told them I have set-up a contact log and recording this communication in the log to present to office of fair trading, The Banking Ombudsman and Information commissioner but it seems that, they have not updated the records as per request and agents from NCO-RMA is still calling me and harassing me on ongoing basis, and it is very apparent that they are purposely ignoring my request and OFT guidelines on Debt collections. I seek your support and advice on my next steps towards this ongoing harassment. I am looking forward to hearing from you Kind Regards Hope thsi will help

them off your back . As they are not follwoing the guidlines of oFT as mentioned in teh email context.

Hi All All the Collection agencies are registered with Credit Services Association. if you send email like this to claire atcsa-uk.com . that will help you to get Hi Claire I got your name and email address from the CSA website in relation to complaint about Agency Name debt collection agency. I have advised Agency Name agents that, am no longer a client of yours and demand that you update your records accordingly. I even inform them that they are now obliged under section 2.8k of the office of Fair trading debt collection guidance to the mark account In dispute and to cease all collection activity with immediate effect. I also told them that they are in breach of debt collection guidance section 2.6H in ignoring or disregarding claims that the debt has been Disputed, and continuing to make unjustified demands for payment which are considered Harassment under OFT guidance. I also advise them that, I don’t want anymore letters or phone calls to the address and phone number, and yet I am receiving at least 2-3 calls per/day on my mobile and home. I told them I have set-up a contact log and recording this communication in the log to present to office of fair trading, The Banking Ombudsman and Information commissioner but it seems that, they have not updated the records as per request and agents from NCO-RMA is still calling me and harassing me on ongoing basis, and it is very apparent that they are purposely ignoring my request and OFT guidelines on Debt collections. I seek your support and advice on my next steps towards this ongoing harassment. I am looking forward to hearing from you

HI All I have sold my debts to CCK , and today I have receive letter from egg, saying that I have no right to sell my debt under eggs T&C 23.1 . First of all I don't remember signing the T&C with egg. 2nd I took the card in 2001. Now my question is has naybody heard of 23.1 T&C from egg crddit agreement.However, CCA 1974 section 99(1) says the debtors has a right to sell the agreement given notice 14 days notice to creditor. And section 98(1) says credit should give 7 day(s) notice to consumber, prior to selling debt to collection agency. nay support will greatly appreciated. 8-)