Okay, this has gotten a little interesting. It seems the funds were reserved, so my bank balance showed an amount mius the insurance, but because I suspected fraud and I immediately cancelled my cards, the transaction could not be completed. It wasn't only this insurance payment that were declined, but another online transaction initiated on Saturday. So today my bank balance is back to normal and no trace of the insurance payment. I had rang the insurance complany yesterday and they said they would waive the insurance cancellation fee as long as I returned the policy documents when they arrive. However they said there was an unrefundable £20 renewal fee, although this isn't mentioned on the renewal letter. Well now that they never got the money, my policy should never have started and couldn't be renewed, so I should be in the clear right?

I think I'm going through the worst part of my life. The company I worked for ceased trading on 24th April and therefore I was made redundant without pay. As you can imagine things are very tight, I've dipped into my overdraft for the first time and now I've been well and truly shafted... The quote for my recreational motorcycle came through last month from Bennetts and I dismissed it knowing I wasn't going to renew for a while. Well I didn't realise it was an auto renewal notice and have just been landed with a £600 VISA transaction. I now have a grand total of ONE POUND EIGHTY NINE PENCE to the end of my overdraft. I have just come back from shopping after being completely embarrassed by the checkout telling me my card was rejected. I am angry, I am in tears, I don't understand what is going on. I have cancelled my cards thinking it was fraud and have been going through my recent transactions to try and figure out what was happening. It was then I re-read the insurance quote. I will ring Bennetts tomorrow but reading stories on here it could take weeks for me to receive the money back. I have no where else to turn, I have about 2 days of food left in my fridge. I need every penny I can get and again, reading the stories on here I could be landed £50+ out of pocket. That would be taking the food out of 2 childrens mouths! It says on the back they could charge me the 1 day the policy has been active plus £30, I can't afford even this! I'm lost.