Kicking this back up: So after a snarky letter from me to NW saying I want all the information they have about the account since as I have been the victim of fraud I will be collecting as much evidence as I can prior to informing the rozzers. I get a call this evening from NW, so they ask me for my date of birth & like a braindead moron I give it to them instead of insisting they give me the DoB they have for the account. I've been kicking myself for not insisting that they give me the DoB on their records before I gave my DoB, but nothing I can do about it now. Assuming they are not telling porky pies or being downright criminal the person who set up the account gave my correct DoB. (I still have evidence of when I moved out, insofar as I have phone bills that change from one address to another; telephone & broadband connection bill for the place I moved into. A signed statement from my LL to say when I moved out along with final bills from electricity and phone.) Now I've been working on the principle that it was grubby students who found some junk mail & set up an account in my name, but having my correct DoB is a whole new scary side of things. I've been trying to work out where it could have come from - is it included on electoral records - those ones sent out by the council every so often for people to update who lives in a place. The other thing is the account was set up in spring 07, the house was sold in summer 07, but the account continued to late summer 08. Annoyingly I've forgotten my old landlady's name & two email upgrades down the line, I doubt I can find anything with it on. I have, by the power of t'interweb (& £3), found the current owner (a property development company registered at a residential address - another £3 will probably net me the name of the owner or £5 from companies house). Should I consider getting in touch with the company to find out who lived there at the time &, if possible, ask them for details of the individuals, or if they would prefer only to deal with the correct authorities check they possess the names of the tenants so I can pass that on to the rozzers. When I make my complaint. Will keep trying to track down my old LL, with a view to getting the information about the tenancy out of her. Since we had some sort of relationship - we met once, but she took a money from me - she might be willing to shed some light on it. Any thoughts or suggestions? tia GM

Ta, registered with them, need to wait for the code since my credit cards are still registered at my folks' address (I'm 32 )

Once this is finalised I will definitely be getting a credit check, I did get one about 18 months ago, but it might have been longer. It's made me quite nervous. I will also be asking what evidence was used to confirm the identity of the account holder.

Bearing in mind there's probably not a CCA, are there any other details I should request?

I enjoy the outdoors - hiking, surfing & that sort of thing, &, of course, M'lud, you'll remember me from the local S&M club.

It's a company called Roxburghe & it's a water bill. Would there be a CCA? Will probably follow this up with a report to the police, just in case anybody else creeps out the woodwork. If it's happened with one bill, it may have happened with others. I need to fire off a letter today to the water company's agents (not Roxburghe) with a statement from my most recent landlord. I've just moved in with my girlfriend, so I got my landlord to sign a statement to say when I moved out.

I most certainly will. I'm keeping everything to drop off to the OFT once it's all over.

Having a bit of difficulty with a debt collection agency, pretty sure I'm on top of it. Seems that someone used my name for a bill 2 years after I moved out of that house. I have ample evidence in the form of tenancy agreements & bills from my current place to show where I was living while the bill was run up. I have been in touch with the company with whom the debt was run up & their agents, but until I received this I ignored the company that has been sending the letters. On receiving this I sent off one of the CAG letters to tell them to go forth & procreate. Anyway, here is one of the letters I was sent. I thought it might amuse you: