I saw some stuff about the wording being misleading. I think my ticket (I might scan it up later once I can do it with obscuring the details) might well fall in to this category.

Northern Lass - thanks for that! Ignoring also means I won't get stressed writing loads of replies which I like

So they eventually just give up no matter what pictures/photos/CCTV footage they might have?

Extra fees wouldn't be good. I am only worried that ignoring the letters might mean I miss the chance to ask them for proof of the driver. What happens if they have this and I have been assuming that they have a futile case? Does the driver just argue that they never entered a contract even though there are massive signs all around?

Thankyou Pin1onu I will follow your advice. Why don't the firms use recorded delivery for this? I suppose the case is still weak even if you do reply to the letters. If it went to court and the driver was forced to pay - would there be the firms legal costs to cover as well in defeat?

Crem Thanks for that (and giving me a laugh at the cutting off hands bit!). Having done nothing whatsoever yet - you suggest that the most successful route is to not even reply to this/these letter(s) at all? As opposed to using the template letters? My natural inclination is to not stick my head in the sand so to speak. But if that is the wisest thing to do.....

Hi all This is an amazing forum and resource! I commend you all on your efforts and willingness to help in the stories I've seen mentioned! The story so far: I found this forum the day after my car received a "Parking Charge Notice" for the sum of GBP69 (rising to GBP92 after 14 days) for my car (I am registered keeper) apparently being parked for over the 90mins allowed. The ticket has a time on it that suggests it was marked as later than the time the person returned and retrieved the ticket, this is very marginal and there is no known proof so far either way. The "Parking Charge Notice" says a photo was taken at 10:50, and the ticket issued at 12:25 (I would assume this is 10:50->12:20 for the 90mins then 5 more mins to issue the ticket). There is no mention of a 12:20/12:25 photo. The car park does not appear to have CCTV overall, but it does look like the McDonalds facility has CCTV covering its Drive-Thru windows. After receiving the ticket, opening it and reading it - the driver walked to the drive thru window (that may well have been caught on CCTV?) to ask where the attendant was that issued this ticket as it was not yet 12:25. The staff were wholly unhelpful and after a while of looking around for the attendant and further talks with staff, the driver tried to contact the number on the sign. This call only reached an automated pay service - offices closed on a Sunday. This call is recorded as 12:28 on the online bill. Reading the forums I see that appealing/discussion and argument seem to get very little results when it comes to arguing the timings. I am awaiting a letter to arrive from the firm as yet. I want to fight this for many reasons and of the approaches I've read, I prefer not ignoring the letters and would like to send the template replies. I have some concerns though having never done this before: 1) If they have a photo of the driver returning to my car (Doubtful) - will this process fail? 2) Will CCTV footage of the driver at the drive-thru window incriminate them? 3) If the firm are slow in providing the eviedence and the cost rises to £92 - will the driver have to pay this higher amount? 4) When should the first letter arrive? Thankyou for any help you can offer!