I to am starting a claim to the DPS, i moved out in jan 09 the owners came in and inspected the property and apart from a few minor cleaning issues and a dvd unit in the spare room, they seem satisfied. IF i remember rightly the lady owner told me to treat the flat as if it was my own, so i didnt tell them i had virgin installed as it was already there, i had to routed to the spare room, so 2 holes were made. But it 4 weeks later i got told they wanted to get a quote for the holes to be filled in, were talking cable holes, even i could fill them in. 4 weeks later im still waiting for a quote, but now they said the agency need to get their maintence guys in to do it, fine if they could get hold of the LL to get in there, another way of holding my deposit. Now it seems that we should of had an inspection the month we gave notice, but the agency didnt seem any point in it, but the LL wants compensation as they would of known then that the holes were there, another reason to delay things, but what the agency doesnt do shouldnt effect my deposit, im happy to pay the cost of the holes and cleaning, but oh no they just want to make things as difficult as possible causing unnessarary stress to everyone, Im might counter claim and say that they rented a unfit property as the electrics blow and the electrian told us that it was a accident waiting to happen, see what they think of that, Any advice would be great, i can see this going on for ever, and i wont stop, my agent gets me calling everyday to make sure she is doing her job properly, Sarah