i finally got my refund it was less 5 pounds due to administration charge they keep... atleast happy got my money back.... Sam higginson sort it out for me. make sure you email sam higginson he is helpful [email protected] as i was told that it would take 3-6 month but since i contacted him issued a refund within 14 days... good luck to you guys

Yes there is a way to claim these broker fees back (most of the fee any way). The consumer credit act 1974 section 155, this applies if – The broker has made an introduction to a source of credit and no agreement has resulted within six months. You may not take up the credit because the interest is too high or the repayments are more than you can afford etc. anyway if this is the case you should write to the company and request your fee back less the £5 which the section says they are able to retain as a nominal charge. if you know you will not be using the introduction they have provided you do not need to wait until the six months have elapsed before writing to them. If however they have not provided any introduction then they have not performed their part of the contract.Court action is often of putting so the alternative is to use the Financial Ombudsman Service who are very user friendly and cost nothing for the consumer.

a consumer is entitled to a refund (less £5) of the fee paid to a credit broker if for any reason the consumer does not enter into a relevant agreement within six months of an introduction to a source of credit or hire. they are a bona fide compnay as they do have a CClicence, but they are brokers not lenders. I think people on here are getting confused. they will have a basic criteria check, CCJ defaults etc and based on thta you'll be approved "on principle". This s term they have to use due to the FSA although a broker doesn't have to be registered with the FSA as they only introduce buisness not package it. So if people who have got really bad credit records are loking all over the houses for loans then no wonder they dont get one, its not the brokers fault. Every search leaves a footprint on your credit report and that knoks points off. i hope this information helps!

Include the relevant legislation. 1.1 Under section 155 of the Consumer Credit Act 1974, a consumer is entitled to a refund (less £5) of the fee paid to a credit broker if for any reason the consumer does not enter into a relevant agreement within six months of an introduction to a source of credit or hire. I did and so did my friend applied for a loan with the same company. we got a the loan even though we dont get the amount we asked for but they are helpful to us they are a bona fide compnay they have a CClicence, but they are brokers not lenders. I think people on here are getting confused. they will have a basic criteria check, CCJ defaults etc and based on thta you'll be approved "on principle". This s term they have to use due to the FSA although a broker doesn't have to be registered with the FSA as they only introduce buisness not package it. So if people who have got really bad credit records are loking all over the houses for loans then no wonder they dont get one, its not the brokers fault. Every search leaves a footprint on your credit report and that knoks points off. hope this information helps