I have just recieved a letter from Buchanan & Wells demanding payment for a debt alledegly owed to British Gas. I left a property in June 08 and left all the details of meter readings forwarding address etc with my landlords, as I was in credit with British Gas when I paid my last bill I wasnt worried about the move. 8 months after I moved I recieved a letter from Buchanan & Wells stating they were issuing a county court judgement against me for an outstanding electric and gas bill with British Gas for the period up to 1st Sep 08 even though I left on 1st June 08. I immediately called B & W to tell them there was a problem and I might have well of phoned the speaking clock for all the help I got, I spoke to a woman in Glasgow from their "Call Centre" but no matter which option you choose when you ring you get the same woman, after explaing there was a mistake I was given the option to pay up in full or they would be proceeding with the court judgement after trying to explain about the mistake for a good 5 minutes the only help I got was to pay up to avoid the action being taken, the woman was very rude and unhelpfull I asked her for a name of someone at British Gas which she refused to give me, she then went in to a speel about how it was my fault and I should have phoned British Gas myself, I advised this woman I would send a copy of my contract to B & W to pass onto British Gas. I spoke to my Estate Agents who I rented the property through and as soon as I mentioned British Gas they knew I was getting hassle of B & W, the Estate Agents then sent a email to B & W showing my dates of leaving aswell as meter readings etc, which they said they did at time of leaving to British Gas. I today rang B & W to ensure they had recieved this email, I got the stroppy rude woman again who said it takes them up to 14 days to process emails so she wouldnt know until then, I asked if she would write or phone me to let me know when the email was on the sysyem to which she just said no end of, I said will British Gas be contacting me she said probably, however if I settled the bill which wasnt mine and I have proof isnt mine then they would be able to close the file down. I asked why British Gas had not contacted me when they had my forwarding address to which it was made clear to me the conversation was over if I pay the incorrect bill the file could be closed, however even after I proved the bill was wrong B & W would still chase me and issue proceedings if British Gas did not tell them otherwise.