thank you, you've given us loads of help...much clearer where we stand now.

thanks for the help so far. The 'supervisor' is asking/demanding my friend to work the first two days of the 'leave' that was asked for and agreed. The holiday is booked to begin then, hence a cancellation fee will be incrued. There have been several occasions before when a weekend off has been owed, and changed, almost always due to the supervisor wanting to attend their own personal nights/social events. This time, it is because the supervisor has a social event that they can't/don't want to miss.Seems to always be fitted around them and no 'give and take for anyone else' Concerns have been expressed before to the supervisor, who has become verbally aggressive, and upon taking it verbally to the next level of management, usually has been sorted...until the next time. The contract is part time, but hours have varied, and even with protestations about doing more than contracted has always been threatened with sanctions/warnings etc if not compliant. Just checking the contract. Thanks for support, friend in bits over this.

On behalf of a friend... Annual leave booked and approved. 4 days before due to go on holiday, friend has been told he has to work for 2 days of the leave period, as there is no one else to cover, and the 'supervisor' has a social event that they wish to attend and not forgo. Part time contract, the hours at the end of the week will take them over the contracted hours, friend has been told that if he doesn't turn up to do the hours they will be facing disciplinary. (holiday all booked, leaving during time now expected to work) Advice please? where do they stand on the contracted hours/extra issue? thank you.

'I have accepted the cheque that you have sent to me for £*************part payment of the full amount of the claim. I do not intend to discontinue the court proceedings at this time as I still intend to pursue the outstanding interest on my claim.' anything else I need to send them? thanks, Babs

zanna, I sent all the details needed for cpr pt 18 request, didn't give them a chance to send me more stuff!

ok, got the letter drafted, accepting as part payment, but will continue to pursue for the interest - anything else specific I need to include?

great thanks! have had the standard bog off letter, and 'fair and reasonable transparent' letter, along with £1500 offer, politley refused! Here's the one that arrived today: ' Although our client maintains its position as stated in our letter of 13 November 2006, and is confident that it will be successful as a final hearing, its legal fees would almost certainly outwiegh the value of the claim, and, as such, the client must take a commercial approach to such claims. Accordingly, without any admission of liability, our client is prepared to settle this matter in full to prevent incurring any further legal fees. By virtue of section 5 of the Limitation Act 1980, you are unable to claim for unfair bank charges prior to August 2006 (typo, think they mean 2000). We have therefore deducted the sum of £650 plus interest from your claim and enclose a cheque to the sum of ******. As previously stated, acceptance by you of this goodwill gesture will be in full and final settlement of your claim against or client and strictly on the basis that you write to the Court withdrawing your claim. We would ask that you now write to the court and discontinue proceedings in this matter, We have attached two copies of the Notice of Discontinuance, and we should be grateful if you would complete the copies, forwarding one to the Court and the duplicate to us. If you fail to provide a notice of Discontinuance within 7 days of recepit of this letter, we will make an application to the court to strike out your claim in respect of the charges you claim for pre limitation, which is misguided and irrecoverable. We reserve the right to refer to this letter on the issue of costs. We await receipt of the completed notice of Discontinuance.' I've used all the standard template letters...

Hi all - help please! I had an offer from cobbetts of £1500, which was politley refused. They have now sent a cheque for the charges, but none of the interest...saying that it's due to the limitation act 1980, unable to claim from before 2000?! The interest amounts to £1500 - is there anything I can do to claim it back? thanks in advance for any help, Babs

Hi -this is a great site,and has helped me no end. Thank you to everyone. Story so far - sent off for statements, sent first letter with a standard bog off reply, LBA no reply, so went to MCOL. NatWest entered no defence, so was able to gain judgement by default. However, 7 days later, sent info saying they'd 'overlooked' my case, and were going to apply for the default judgement to be set aside. They also wanted a reply to the CPR pt18 - I gave the standard 'small claims track' reply. In the post this morning a letter from the court has arrived ordering the judgement to be set aside '1.Further service of defences and part 18 request dispensed with. 2. Claimant to answer defendants part 18 request by 4pm on 30th October 2006 3. Subject to paragraph 2 above and in default the claim shall be struck out. The proceedings be stayed until 31st January, when the Judge will consider further directions. 4. The claimant shall pay the defendants costs assessed at £250 payable by 6th November 2006' Any help and advice gratefully received - Please! Babs