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bjoanne10

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Everything posted by bjoanne10

  1. Well ive tried to contact Mr Iky yet again but he seems to be permanently busy! Ive had several arguments with anyone and everyone that answers the phone and said i cant believe that the whole company relies on one person called MR IKY...to refund payments that weve made and told them ive contacted finance ombudsman,CAB,Watchdog,OFT and so on....but the only reply i get is...you have to speak to Mr Iky!!! Its like talking to a bunch of robots that are programmed to say very few words! Anyway...i will keep trying as i told them...im like a dog with a bone and i wont let this go...its not about the money anymore...its the fact that ive been screwed over...i will keep bugging them everyday...atleast whilst im on the end of the phone...they cant receive another call on that line from another victim! watch this space...................
  2. I have since spoken again to the lending group,to the manager apparently,calling himself Mr Iky. He told me that they cannot refund my money until head office has sorted it out...they want to find out if i cancelled the application before or after the money went out of my account...i applied on 27th jan...i cancelled on 27th jan...the money went out on 29th jan...as it shows on my bank statement. they tell me it is now a `dispute` so i asked how it could be a dispute,they [EDIT] took my money and i want it back,end of. tomorrow,my weekly money goes into my account and yet another £49.99 is waiting to be taken so before i even get outta bed tomorrow morning,ive lost another £49.99,luckily my bank is now doing something about the second payment thats due to go out tomorrow but why should i have to go through all this in the first place? [EDIT] Oh and just to add insult to injury...when i rang them again friday...they told me i couldnt speak to the manager `mr iky` as he was away on holiday til next tuesday...no doubt our hard earned money that hes [EDIT] taken is paying for that.
  3. These People That Call Themselves The `lending`group Are Basically [EDIT] Taking Our Money But Doing It In A Way That We Are Unable To Retrieve It. It Is A Joke.
  4. Its not `money`supermarket...its `loan`supermarket...there is actually a `money`supermarket online and they have put a notice up on their site explaining about people ringing them and complaining when its a different company...as far as im aware,moneysupermarket is legit. the loan supermarket number is the same number you have above! and they are dodgy as i have recently found out myself...my comment is below.
  5. I recently applied for a loan and the lending group asked me for my bank card details for security reasons...i stupidly gave them.I told them that there would bbe no money in my account until the following week therefore not to try taking any money. Anyway,after 20 mins of the application,i rang them back and cancelled the application as i did not want to pay admin fees of £49.99. The following week,i found out that they had taken £49.99 out of my account despite assuring me that wouldnt happen. When i rang them,i was told that it would take 3-5days as they have to find out weather the application was cancelled BEFORE or AFTER my money was taken out. I KNOW it was not taken until AFTER yet they are obviously going to try getting out of refunding my money. Thats not the worst of it....NOW..im overdrawn by yet another £49.99 as they are holding that until my next lot of money goes in...i have got new debit cards ect but they had actually authorised 2x £49.99 before i found out about all this. The bank tell me that they are aware of this company and are now sorting it out but can only sort out the second £49.99 that has taken me overdrawn so hopefully that`ll be the end of it. for anyone that wants to know...the lending group told me to ring the manager (of the loan supermarket) on 0800 019 5626 and he goes by the name Mr Iky...he`s the one thats apparently sorting it out ect but i wont hold my breath!
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