What A night Mare Bright House... Today I got My Bed and Mattress. Mattress is wrapped Like Bran New Bed frame Was wrapped But Opened And The Bed slates 3 of them are Broke and there are 2 Nuts and bolts missing And marks on the wooden slats and Scratches on the bed frame I have try ringing the Main HQ But they are Closed And the Shop Is also Just missed closeing time. I will be Ring them Tomorrow And Complain On the time it token me to have the Bed and When I Receive it. its No Use to Me. 2 weeks It toke them to Give me the bed and Now i still have no bed to sleep in and still gonna need to wait Even longer now to have a good night sleep :mad::mad::mad::mad::mad::mad::mad:

Ah Not that bad en 1 Down 1 To go atleast i dont after pay £1105 just for the bedframe now Only £716 Big diffrent

Okay Me Wife went there to day Asked for a Rewright of borth agreemant they said that they can only do the BedFrame as it Already been marked for dispatch but The matress hasent been marked for dispatch Yet but when we do Get it to Recall back down The store for them to Reright the Agreemant on the matress Bed Frame The receipt I can remember some one saying to Never take Yellow Money I did't go Down with My Wife And notic and remember about YELLOW money when i seen the Receipt (What Is Yellow Money)?

Okay got It My wife going down tomorow She gonna ask a Reright of the agreement As they dident explain How much the total was Or say nuffing about the OSC If they Refuse to Wright a new agreemant with Out OSC She hand in theys Letter will keep You Inforum

Okay got It Do i Need state the goods ? on borth letters

Dear Sir I am writing to give the required 7 days notice, as detailed in my agreement(s) that I wish to cancel all "optional" service cover on the above product(s). To simplify matters, I have today 24/01/2009 presented a copy of this letter to the store manager of Bright house 27 Oxford St Swansea, SA1 3AQ 01792 641000, Which has been duly acknowledged, so 7 days notice shall commence at the date of this letter? As stated in my agreement: “You’re Obligations: Optional Service Cover Section C (b) the service cover premium is renewable each time your regular instalment is due under the agreement. If the premium is not paid Service Cover will lapse. Section H (3) this policy shall continue in force until you give seven days notice…” I shall, therefore, be making my next payment on 31/01/09 at Bright house 27 Oxford St Swansea, SA1 3AQ 01792 641000 This payment will include "optional" service cover. As I understand that I can’t stop paying the service Charges till 7 days after the date on this letter But will not include "optional" service cover after 7 days. After 31/01/2009 I understand that I may be required to sign a revised agreement. I will only do this on the firm understanding that all payments made previously on this agreement are reflected in any revised agreement. I do not waive any of my rights under the Consumer Credit Act 1974 regarding, in particular, “early settlement” and “repossession” as set out in section J of the original agreement. Kind Regards Marks OH This is the letter I got so far is it right as I’m Confused about including the payment When. As 7 days of this letter is on a payment that I pay on the 31st so I stated I will not pay after that date as My 7 days notice has been given

Thanks i Updated it

Ah Right That how Okay thanks Guys I will get her In there Monday morning and i Let you Now how things turn Out Thanks For the Info And advice

8.06 X2 for one day they Ask for a nother payment this By Next 31st saterday aswell :S

Yellow Money :S lol Do they charge for Delivery?

Yer she paid £16.14 today this is also what i dident get Matress was £7.06 also was the frame but they ask for 16.14 Not 14.14 I right a letter out now read just incase and she go In the Monday

Yer My wife just said that they told her When she sign the agreemant that the woman that was doin the contract said That she can cancel this OSC after a couple of months and the total price will drop :? But after 7 days you cant do that can you as the contract as been left to long ? or can you Loads head work when i seen this contact I thoguh ***** nealy £1500 just for a bed I raver sleep on the floor Haha

Thanks How should I contact about this As i Havent recived the Bed yet as it was only today My wife went in the shop Do i contact Head office And ask for it to be token of or Do i get mY wfe to go back to the Local shop and Ask to right Up a new Agreemant as they said they gonna ring in the week to arrange delivery Time

Would theys iteams Total Price drop if it was cancelled As what i don't get On the contact on bottom of bed frame it almost double of payable Back See What Wife do To your Pockets

i Dont have eny household contents insurance Is this why they done OSC then ? And because i dont have insurance have i gotta have there OSC? And why the Extra £500 on the bed frame ?

Hi My partener went to bright house today to get a new bed and matress When she got home i asked her to for the contract to look at Once i read Though it Had service cover that Raise the price by £500+ for it i have read some post on here saying that it optinal and you dont after tqake it out if you dont want to So what can i do or should i do ? Do i after have service cover and damarge liability cover And why the extra £500+ on the bed frame what would it be with out the Cover? Matress A- total amount Credit £183.02 B- Apr 29.9% C- Weeks 52 D- Total amount paybale £207.48 weekly payments £3.99 K- service cover £2.15 weekly (Tick) L- Danage Liability 92p Weekly (tick) M- the total of the weekly payment set out in D,K And L £7.06 N- total amount payble (52 payment of £7.06) £367.12 Bed frame A- total amount Credit £432.38 B- Apr 29.9% C- Weeks 156 D- Total amount paybale £622.44 weekly payments £3.99 K- service cover £2.15 weekly (Tick) L- Danage Liability 92p Weekly (tick) M- the total of the weekly payment set out in D,K And L £7.06 N- total amount payble (156 payment of £7.06) £1101.36