Can someone explain the different law that applies to Business Accounts - I seen it mentioned in another post but no explanation of how this will affect me. I am quite happy to pay the normal charges that apply to a business account but not the extortionate charges for unpaid direct debits etc. As a small business it is too much money to lose. I have my letter prepared and ready to go - will keep thread updated with progress. Last question - should I look for a new bank? Stuart

Do I send to my local branch or to the Business Centre?

I am claiming for charges made to a Business Account and as it is a limited company I understand from the FAQ's that the claim must be made by the company itself. Who do I write to in this instance - my Business Manager is an obvious source, however he is not someone I really want to get involved in this situation as I realise he has no control of things like charges. I only want to claim the actual charges and not the interest on unauthorised borrowing, so do I just include a breakdown of these on a spreadsheet when sending my letter? Thanks Stuart