I Do Intend To Do The Money Claim Thing, Just Wanted A Bit Of Support From Mp Moderated : threads merged , please keep to your original thread when updating , Thanks

I have just had a phonecall from my MP's aide, she has had a reply to the letter that my MP sent on my behalf to Nationwide chief exec and he is flatly refusing to refund any of my charges. I have not had this letter yet but the MP says he will carry on helping me to get some money back. He has all the documents that Nationwide have sent me and that I have sent them so I've not given up hope yet. I don't understand though how some people get a refund just by making a phonecall and sending a pre lim letter. I am claiming £946 of charges, thats without the interest which I will be adding on now they have not co operated with me. I really hope it does come to court in a way because I would love to make it known how Nationwide have forced me and my husband to suffer, especially when I couldn't pay for his essential prescriptions as they had taken the money in charges!

what exactly does this Charles Bacon do? Does he always take Nationwide's side?

good idea, thanks. been getting in a muddle with all the letters etc. will do that and send it off as i can print of charges back to march 2005

yeah I guess I am silly. I have decided not to send the other letter, I have emailed them instead. If they want another £10 they can ask me for it! have given them 14 days from today!

I'm prepared to give them the benefit of the doubt just the once about them not having received it! I think i'm too soft really but anyway it will give me a bit longer to save up the money for the court costs. I have also used their online message thing and emailed the request and asking them to look at refunding my costs to avoid me having to take them to court but i have made it clear that I will do that as they have forced me to have no travel money to get to work, my hub has had to go without essential medication as we didn't have the money to pay for his prescriptions and the day I was due to go on holiday I had to cancel as they took our petrol money in charges! I am sick of Nationwide and my husband has suffered the most with his health. He was desparate for inhalers once and I couldn't get them and he got worse and worse and ended being carted off in an ambulance where he stayed for 8 days! if he had had his inhalers he would have been able to control it. This is all down to Nationwide. sorry to rant on a bit but it's good to get it off my chest with people who know what it's like.

I have written to NW requesting my full list of charges and transactions and enclosed the postal order for £10 but it has gone past 40 days and I still have not heard anything, I rang them and they denied receiving the letter and I can't find my postal order receipt. I suppose that I have no choice but to write again which I have done today and give them another 40 days. I find with Nationwide though that they deny receiving anything. I sent off some letters requesting refunds of charges and I faxed them before I posted them but they didn't even bother to reply. I have calculated that they owe me approx £946 but until I get the proper list I am not sure. This calculation was done via internet banking but I could on;y go back so far. It annoys me that I have had to re request everything. I have had a standard system letter from one of the letters that I handed in at the bank saying that I agreed to the charges blah blah and no I can't have a refund. Do you think I should give them another chance for the DPA as I have not yet posted the 2nd request but I want to have a good chance of winning? Or shall I just estimate the amount I think they owe me? It will be more with the interest added on?

Hi Bells I had exactly that letter 3 days ago when I requested a refund. It did worry me but I keep thinking of all the times that my husband had no inhalers and his other medication and it makes me so angry. why should we suffer for those greedy fat cats.