Here is a letter i have just written to Cap Quest, who regulates these morons ? Dear Sirs, For the last month we have been receiving persistent telephone phone calls from your department on a daily basis, perhaps 2 a day. When they come to the security question “what is my birth date “they cease all conversations. Just because your records show an incorrect birth date that is your problem, what I do not want is any further telephone calls to my home until you resolve this matter. The last straw was yesterday evenings telephone call, which my 10 year old son was subjected to, what I can only describe as interrogation, being asked where I was, who I was with, what was my mobile phone number. Should this not cease, I am advised to raise this matter with the Police, as possible harassment. What is all the more galling, which has been confirmed by Payplan, is the fact that my account is fully up to date, and you have been receiving the agreed monthly payment.