All letters and correspondence were being sent to the flat that I used to live in and only recently did I recieve one to my parents house which was the first I knew about it. I have been going through court to get full custody of my son so maybe they have somehow obtained my parents address through that. My parents handed my keys in for me but it was a few weeks after the accident and there were no letters there then. It is possible that the television fine was put in place from those few weeks after the crash that I had the keys to the flat but was staying at my parents. Because of this reason I am willing to pay the £390 but the main problem is that it is impossible for me to find this amount of money within a few days which is what Marstons are demanding. I can pay £25 per week through direct debit to come out of my wages but thats the best I can do right now. I thought that this would be good enough for them as I am willing to pay it but they just keep saying I can't and then put the phone down on me.

Hi, I am having a similar problem. I lived in my own flat in 2002 but had a really bad car crash whereby I almost lost my life. I moved back in with my parents after that and was unaware that my T.V license hadn't been paid and I was having letters sent to the flat. Recently I have received a letter to my parents house from Marstons demanding £390 or they will remove goods. This is the first I knew about any of this. I have tried contacting them to set up a payment scheme as I am a lone parent and only work part time so it is impossible for me to make this full payment. Every time I ring I speak to a nasty woman who says "thats ur problem" and puts the phone down on me. Are they right when they say they will not accept a direct debit of £25 per week off me?