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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

Kabaaga

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    Recently, Barclays charged me £ 22.00 Reverse Usage fee. I did not agree to this scheme neither did I receive their any offers regarding that scheme. Twice I have requested the bank to refund the money but they refused on grounds that a letter was sent out to all customers. Can someone advise me on how to write a letter of complain to them.

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