Hi there, I was "sold" a course by a Computeach rep in May 2006 - I paid using the Clydesdale buy now - pay later scheme which I paid off before the 9 month deadline. I was 'persuaded' that it would be bet to buy the whole package of 4 levels at a cost of £4950. The first books duly arrived which I found very simple and I passed the IC3 level very quickly and got on to the proper course (CIW). From then on I struggled, the course material consisted of three books and downloadable material from computeach-online. All went quite well, although the study material was quite difficult to follow, until I felt I was ready to take the mock exam - no mention was made of the fact that I needed to obtain a 90% pass mark before I would be asked to attend the in-centre class and take the exam proper (which I have understood is about 65% to pass). I have attempted the mock exam five times (acheiving as high as 85%) but no pass. The so-called tutor help is not very good - they just say where you are going wrong and suggest that you read up on such and such subjects. Nothing very specific and some of the subjects are not even covered in the literature they send. I have become very dis-illusioned and written to Computeach requesting a partial refund. Their reply is that I have entered into a contract and to make use of the tutors. they have no intention of any refund as they say they have fulfilled their side of the contract. I have only requested a refund for the remaining levels of training, of which they have not supplied any material and these materials can be used for other students - i.e. they are not unique to a student and have no date constraints. Please let this be a salutary warning to anyone taking out Computeach or indeed any 'home-study' courses. Do not let the salesman persuade you that it will be easy or you can gain a well-paid job etc. Do your homework first and trawl the internet for other peoples experiences. I would love to hear from anyone else who is trying to get a refund and I urge anybody who is having trouble with Computeach to contact the BBC Watchdog programme, the more people who complain the more Computeach may back down.