hi katrina14 from your post it looks like you will be paying both late weeks plus the slap on the wrist payments this Wednesday coming its saturday tomorrow so they wont do anything probably phone you and they will phone monday and tuesday no doubt, Wednesday you say you will be paying it will take them longer than that to do anything there are people out there that have missed months at a time,i would email their customer service about the assistant though i have the email if you would like it [email protected] hope i have helped put your mind at ease

hello not sure if im posting in the right area but after being with brighthouse for many years and the few late payments i had all the optional service stuff took off my account, i went in to my local store today to purchase an item after very recently finishing an agreement and before it was finished i was bombarded with take out a new agreement now and we will give you this and that,well i ignored these as i was not ready to get anything else off them,so as i was saying i went in to bright house today to purchase an item to which i was told you have had late payments you have to wait six weeks now on occasion as most human beings i have had the odd late payment due to illness but never more than one week as i go in on the monday and dutifully pay my two weeks plus the slap on the wrist late charge so why have they brought in the six week wait its bad enough with the late charge, i have fired off emails just waiting for a reply from them now

just to say hello i have been viewing this site for a few days now and the help and info is amazing i am telling everyone i know