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Chrissythemoo

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Everything posted by Chrissythemoo

  1. This is just a thought, but has anyone thought of selling MPWH's debt to them to a bailiff?
  2. Hi everyone, Has anybody had any luck yet with getting their money back. I got fobbed off by Three and have since bought myself out of my contract with them (Phones 4 U supplied the money to do that and I have got a much better deal with Vodafone). I am kinda on the verge of just writing my £105 off as a loss. has anyone been to Trading Standards?
  3. I ALWAYS make a point of finding out the CEO's name and bypassing customer services since I had a problem with Orange many years ago and after numerous phonecalls to their customer services team with no success I wrote to the CEO and I got my issue resolved, 3 months free line rental, a new phone and a huge bouquet of flowers! Why talk to the monkeys when you can contact the organ grinder????
  4. Hi People, I have just put together this letter to the Chief Executive Officer of Hutchison 3G UK Ltd and will be posting it first thing in the morning. I would urge those of you who's issues have not yet been resolved to do the same: Mr Kevin Russell Chief Executive Officer Hutchison 3G UK Ltd PO Box 333 Glasgow G2 9AG Dear Mr Russell, Complaint Re: Your affiliate company Mobile Phone Warehouse (Wales) Ltd As previously mentioned in a letter to yourself in April 2008 I signed up to an 18 month contract with Three through your affiliate company Mobile Phone Warehouse Wales Ltd also trading as Easy Direct as a result of a cold call placed by a Mr Paul Barratt . I explained to Mr Barrett that I had 3 months until my o2 contract came to an end and Mr Barrett, after speaking to his manager, stated that I would be refunded my first three months line rental with Three by Mobile Phone Warehouse. He explained that I was to send photocopies of my first three invoices and cheques would be dispatched to the value of £35.00 per invoice. I was also informed that I would have 4000 Skype minutes per month, which I wrote to you about previously and that I would have unlimited internet access which is incorrect. After numerous phonecalls and having twice sent the invoices requested, once by recorded delivery, I have received no cheques, despite being promised several times that they would be dispatched immediately. I was however, provided with excuses for the supposed delays in sending my cheques such as, ‘our mail bags were recently stolen’ and ‘Meg Campion, our accounts lady has been sacked as she was useless and we have no replacement yet’. I decided to do some research on this company and came across the following thread on the Consumer Action Group’s website. (I had to remove URL here as it wouldn’t allow me to post message with it in) I would ask you to read all the entries on this thread so that you are aware that many Three customers have also been mis-sold contracts with Three and have reported their issues to your customer services team. Yet it would appear no action has been taken and this company is still misleading your customers and tarnishing Three’s reputation. I understand from the thread and Three’s website that Three pays it’s affiliate companies commission for contracts procured by them. I also understand from the thread that Three has the authority to reimburse it’s customers by taking the money from the aforementioned commission. As such, I would be very grateful if you would do so on my behalf as given the information I have found, it is extremely doubtful that Mobile Phone Warehouse (Wales) Ltd is going to reimburse the money owed to me. Given the circumstances I am writing to ask why you are allowing such an unprofessional and immoral company to represent Three. Hindsight is a wonderful thing and I truly wish that I had dealt with Three directly through the website or shop. Dealing with your affiliate company has cost me £105.00 that I can ill afford and others have lost more than this amount. I will of course be reporting my issue to Ofcom and Trading Standards as I am disgusted that a company can be allowed to treat individuals in such a fashion. I very much look forward to your response. Yours sincerely,
  5. Hey Summerboy, guess what? Me too! Paul Barratt from Easydirect called me three months before the end of my o2 contract and promised to refund my first 3 months line rental with 3 to cover the overlap. They owe me £105.00 in total and I haven't received one cheque yet. I got the 'stolen post bag' line as their excuse for not having received the photocopied invoices they had requested. I then sent them again by recorded delivery. When I rang them they claimed to have received 2 invoices out of the three. Once I pointed out that all three invoices had been sent in the same envelope, the third invoice miraculously appeared. I was also informed that everything was delayed because Meg Campion had been sacked as she was useless. Yes, they actually used those words! So far I have been given the 'cheque's in the post' line about 3 times. I am seriously considering going there in person to demand my money in cash. Anyone fancy joining me? How would you like that John? All the people you've conned turning up en masse???? You've been rather quiet, perhaps you could let me know why you still have £105.00 of MY MONEY!!!!! Perhaps you could also tell us all how you sleep at night?
  6. Ask your friend to lodge a dispute with her credit card company.
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