I recently had 2 business lines installed when we started a new buisness. The line were due to go live on 'Day 1' so we spent a great deal on marketing (with the new numbers on the marketing) that went live on 'day 3' Checked phones on 'day 2' to find not working and reported to BT Day1 (Friday) - lines go in - dead Day 2 weekend Day 3 weekend Day 4 -(Monday) report issue Day 5- BT come to fix - but leave saying it is fixed when tested find it isnt. Day 6 - log another fault Day 7 - BT come to fix - but leave saying it is fixed when tested find it isnt. Day 7 pm - log another fault Day 8 - weekend Day 9 - Weekend Day 10 BT Fix the phone lines We obviously dont know how much business was lost due to the phone lines not working. Should compensation be available? Thanks Glenn