Hiya So I sent a letter giving them 5 days to fix it and they still refused. I then got it fixed by someone else at my own expense (turned out it was a simlpe error they had made reconnecting the pipes). Any idea what my next steps should be? Can i take them to small claims court to get a refund for the amount I spent and the hassle of not having a shower for 3 weeks? Thanks so much.

Hi All Just wondering if anyone has any experience in this area or any tips for me. A few weeks ago I had a company in to fix a leaky pipe in my bathroom. They fixed the leaky pipe but as a result of their work, one shower will now not turn on, and the other has literally no pressure and the temperature dial does not work properly. I informed them of this and they came round to fix it but only made the problem worse. I informed them of this again and have given them the opportunity to come round again to fix it but they refuse to do so. Does anyone know what my next step should be? I was thinking I should engage a third party to fix it and then pursue the original company in the small claims court for the cost? Thanks so much in advance.