I know now theres plenty of stories on the internet, but people are not aware of it until something wrong happens. thats fair enough my fault that i sent money to somebody i didnt know; but thats why i rang WU before making the transfer to make sure that they would require a valid ID. As i have also provided an ID when I sent the mony and they have even put it down on the paper. the number of my ID; expiry date, date of birth; etc. SO i really want to know the same info. they are just simply liar cause they didnt say a word about it on their website or on the phone "be aware, people can pick up your money if they know the MTCN number". i have spoken to the mother of the girl who was scammed last year (her copy of passport has been sent to me) she is in the same city as me but hasnt contacted me yet.... police is just simply slow they are not really interested. wu is the same, they say to contact Wu France; then WU UK; then the post office as i have sent my money from a post office, now i have received a mail to contact them again by phone for further assistance.... no comment... i still believe they need to prove that they have paid my money to the correct person. if they wont be able to tell me then i will sue them. its part of their job. i paid a huge amount for fees 36 +50 euros; for this money they dont do anything??

Dear yourbank, im trying to clarify the situation: this person put an ad on the internet, she was advertising an apartment and i have decided to take it however i have only seen pictures. so i have sent 500 euros deposit to her. Later on i hav found out that it was a [problem], as they were using someone else ID. I mean the name of the girl is Louise, and she was a victim as well last year. she appplied for a flat paid and lost the dposit and has sent her copy of passport to the thief and now they are keep using her ID, and put fake ads on the internet. but this passport has never been stolen, and it has been changed last year. obvoiusly i have sent a copy of the prrof to this person so she or he could pick up the money. but im wondering how as she or he only had a copy of passport which is no longer valid. then i made a second payment cause she / he wanted to see if i had money to pay the rent. i was not happy with this idea, but we have agreed that i would put my friend name as the receiver so she/he wont be able to pick up the money however she/he wanted to check if the money is available so i have sent again the proof. she/he knew who im sending the money to, but even wu told me on the phone that they would ALWAYS reqire a valid ID so I felt safe in this situation. once i have sent her/him the proof my money has been collected 2 hrs later. so its two different stories. wu keep mailing me and say that they are not dealing with it and will transfer my query to france to UK everywhere. the police doesnt do anything, but I think Ill go to the court. if anybody has ever sued wu; please tell me the outcome. im just afraid even if im right i wont be able to win against a such a big company.thanks ann

I also have a bad experience with WU. I have paid a deposit of 500 euros thru WU to somebody I havent seen.Ok, its my fault. Then she wanted me to provide a proof that I would be able to pay the rent in the future, etc, so we have agreed that I'm going to send money to my friend (just fill out a form to my friends name) then she will have a look at it and if its OK I can cash the money...I even rang WU office if they are really requering ID, etc. When I went to the post office and paid this second instalment of 1100 euros, the lady has asked me an ID and filled out a form, put on my ID number, etc. I thought it was the normal way and this is how it should happen when somebody wants to pick up the money. So I put my friends name on it, and this girl or man was able to pick the money somehow. It was not the first time, she keep sending out her fake passport as a proof since last year, and I still cant believe how the police cannot do anything. I'd really like to sue WU, as it's just simple ridiculous, that it keep happening for ages. They are not warning their costumers that actually anybody can pick up the money, even without providing an ID. I have lost 1700 euro alltogether. Garda just dont do anything. Anybody has any idea pls???? I want to fight for my money and for the future victims as well...