Thank you... I appriciate your views and it should be the right one. But I am student and I cant pay them for what I am not using. Thats why I decided to cancel my direct debit 2morro. Thank you For your helps...

Thanks for repling... As I just upgraded my contract before 2 months and I bought O2 XDA Staller which is very constly phone and I paid 50 GBP for the phone also. And now if I can not use that phone, why should I pay them 45 GBP per month because I upgraded my contract because I like that phone. So I dont feel that I should pay them further.

Thanks for your information... But I apealed them twice and both the time the refuse for replacement. And I didnt tell them abt the late notifing. They found out from the service provider. I Called them yesterday (Monday) also and requested them to reconsider my claim but they had the same answer for me. Now I have only one option to cancel my direct debit because I am not using any phone or service from carphonewarehouse, so why should I pay them furthur... After all these, I will try 2moro and see what they will answer me otherwise I would cancel my direct debit... What you suggest me...should I cancel direct debit?? appriciated any help...

Thank you Scott.....

Hello Friends, I have been with cpw from last 1 year ... i have upgraded the contract and also insurance policy. Now before 10 days i lost my phone and i had claimed for a new phone. but inbetween i made a mistake that i couldnt call to my service provider within 24 hrs after loosing phone. I called them after 3 days. But they refuse my claim and they r not givng me any replacement even i have an insurance for my phone. I had done apeal against the refusal and the answer is same. now i m not using any phone or any sim card from cpw. so i dnt need to pay them. So please anyone can guide me what sould i do now. Because i dnt want to pay them for which i m not using. I did all the efforts to make approval for my claim but they r still refusing to give me replacement. Should I cancel my direct debit?? Thank You...