Hi I'm just about to take on a tenant on a Monday-Thursday night basis on a month by month rolling contract. This is the first time we have rented out our spare room so want to know if anyone has has any experiences of tenants asking for discounts on any nights they are not intending staying due to holidays. Would it be appropriate to ask for half the rent for the nights not stayed. The tenant has asked not to pay anything which I think is a bit unreasonable as I will not be able to rent the room out to anyone else during these short periods and will lose out on that rent money. What's the norm, surely if they take on a contract then they should pay for the whole month after all we are not a B&B where we do a night here and a night there?? :-?

Thanks v much! As a moderator do you now move to Natwest Successes? Also,where can I find the Bank survey?

Cheque for £6,000.00 received on Saturday morning, payment in full! Now going to start my claim against Natwest on my No. 2 Account! Thanks very much to everyone on the site for their help and advice, wouldn't have done it without you all.:)

I'm just about to start a claim with Capital One and have been going through my statments tonight. What charges are you able to claim back: Late Payment Fee Over Limit Fee Cash Advance Fee Cash Interest Purchase Interest I presume it is the first two only?

What charges did you acutally claim for? Late Payment Fees Over Limit Fees Cash Afvance Fees Cahs Interest Fees Purchase Interest Fees I'm not sure?

Has anyone had their credit cards cancelled as a result of taken action to re-claim charges? I've seen that the Banks sometimes close Bank accounts but was wondering what happens with credit cards? Also what are the charges you should be claiming on credit cards, is it just the late payment fees?

I thought that the claim was without interest and costs ie. £4778.19 so within the £5K small claims track limit? I am inclined to accept in partial and persue the rest via court.

I received a partial offer on Friday of £3000 against what I was claiming £4778.19 + interest £994.57 + £250 Money Claim + £100 court costs, total £6122.76. I've read that some people have totally ignored the letter from Cobbetts, some have refused the offer and some have accepted the offer and told them they will persue the rest through the courts. What is the best thing to do with the amounts I'm claiming? Advice please!:-?

THANKS V MUCH!!! Should I send a copy of the Allocation Questionnaire to Cobbetts as well?

Thanks Logan21 - Would you be able to help me with my queires on my Allocation Questionnaire, please see above in this thread. I see you have already returned yours. Any help would be apprecaited?

Thanks for all your replies, looks like they are just sending out the standard letter which makes me feel slightly better. I will acknowledge the letter and send them another copy of the charges and account details. I need to return my allocation questionnaire to today, can anyone help me with my queries in my other post (Help with Allocation Questionnaire) please?

PLEASE PLEASE HELP! I've just received a letter from Cobbetts saying: It is out client's contention that your Particulars of Claim did not properly particularise your claim. For example, out client cannot properly defend a claim where you have not given your account details and the details of each charge you claim is disproportionate and unreasonable. The Court is bound by an overriding objevtive to deal with cases justly and ensure that parties are on an equal footing. It was clearly the case that our client could not respond to your claim where you did not provide sufficient particulars. Our clainet there object to yoru alledgation that the request is intimidating. I DID SEND THEM THE EXCEL SPREADSHEET LISTING WHAT THE CHARGE WAS FOR , DATE INCURRED AND INTEREST CALCULATED. AT THE TOP OF THE SPREADSHEET IT CLEARLY INDICATED ACCOUNT NAME AND NUMBER. Has anyone else received a letter like this, am I going crazy or are they just trying to intimidate me further?!! HELP!!!!

PLEASE PLEASE HELP! I've just received a letter from Cobbetts saying: It is out client's contention that your Particulars of Claim did not properly particularise your claim. For example, out client cannot properly defend a claim where you have not given your account details and the details of each charge you claim is disproportionate and unreasonable. The Court is bound by an overriding objevtive to deal with cases justly and ensure that parties are on an equal footing. It was clearly the case that our client could not respond to your claim where you did not provide sufficient particulars. Our clainet there object to yoru alledgation that the request is intimidating. I DID SEND THEM THE EXCEL SPREADSHEET LISTING WHAT THE CHARGE WAS FOR , DATE INCURRED AND INTEREST CALCULATED. AT THE TOP OF THE SPREADSHEET IT CLEARLY INDICATED ACCOUNT NAME AND NUMBER. Has anyone else received a letter like this, am I going crazy or are they just trying to intimidate me further?!! HELP!!!!

Can anyone help me answer questions on my allocation questionnaire please, I've read the notes but am still not entirely happy I am answering the questions correctly: A - Settlement - Do I want to give them a one month stay? - I GUESS NOT AS I'VE GIVEN THEM LONG ENOUGH ALREADY? C - Pre-action Protocols - I've completed Part 2 (no pre-action protocol appplied to this claim) and YES, I have exchanged documents (evidence) to other party - IS THIS THE CORRECT ANSWER? F - Proposed directions - What is a list of directions? It's asking if I'm going to attach them and if I've agreed them with the other party - I DON'T KNOW AS I DON'T KNOW WHAT DIRECTIONS ARE? Other Information - Information to help the judge manage your claim - CAN ANYONE GIVE ME SOME INSPIRING WORDS PLEASE? VERY VERY NERVOUS THAT I MIGHT BE GOING TO COURT NOW AS QUESTIONNAIRE HAS TO BE BACK BY TUESDAY 12TH SEPTEMBER AND NOT A PEEP OUT OF COBBETTS YET!!!!!!!!!!!!!!

Thanks for your fast reply and template letter which I will send tomorrow. So should I still receive an AQ from the court? If so, I presume I do need to complete this? :?

My first post!!! PLEASE HELP!!! I've today received a defence from Cobbetts saying I need to provide Account details, charges information. Do I actually do this, some threads I've read say CPR Part 18 is not applicable to the small calims court (ie. under £5,000) and some say they have given the information to Cobbetts. I'm not sure what to do or whether I should just wait for the Allocation Questionnaire to arrive from the Court?? HELP, FEELING VERY NERVOUS ABOUT THIS NOW!!!

My first post!!! I've today received a defence from Cobbetts saying I need to provide Account details, charges information. Do I actually do this, or am I to assume by the thread above that I should ignore this under CPR Part 18 (whatever that means?!) and wait for the Allocation Questionnaire? HELP, FEELING VERY NERVOUS ABOUT THIS NOW!!!:?