you cant pay a debt with a credit card is my understading santander/ other banks dont/cant accept creditcards as payments for payments be it mortgage loans etc etc is my understanding

letters gone to heath lambert shoudl have got yesterday also response from fos acknowledging by claim and that could take upto 6 weeks so wait see if any response from heath lmabert pictures of damge taken and all letters copied as suggested earlier

hi thanks for the above information letter drafted already but regarding the claim finally got a letter acknowledging my claim sent thursday 8th may ? as postage mark stating claim was made 02/05?? when actually i did original claim monday 28/04?? 02/05 date was second call to heath lambert. i have had to get someone one it to repair the damage as heath lambert have failed to act correctly and couldnt leave my bathroom with expanding laminate any longer or the kitchen with a 4foot hole where the plaster board and dropped down from the ceiling

been with these guys 10+ years never made a claim in all those years, burst pipe in bathroom flooded bathroom and kitchen ceiling damage called over a week ago took over 50 minutes to get though at cost of45.00 phone bill, so compliant number 1 cost of ringing heath lambert was sending a renovation team out wednesday ? nobody arrived had no acknowledgement of claim either recalled friday there so called compliants line asked for chairmans office details was told dont have a chairman? passed around again 4 different people who said if you want to complain go to fos ?? eventually a acting team manager took the call again went though what happened what they was suppose to be doing , her response i will go over to the manager dealing with asap , and guess what ? stillnothing . so im left with hole in kitchen ceiling while these clowns get there act together ki

you got a abbey unsecured loan not in arrears ?? abbey have moved 40% of all there unsecured loans to wescot these are not defaulted/sold accounts but normal loan accounts that have possibly missed 1 or 2 months etc, you think you are ringing abbey 0845 3010240 but you are calling wescot in scotland, and being told you are talking to abbey staff the correct number for abbey collections is 08456039035 but if you r account as been passed to wescot they wont deal with it

not sure but something amiss abbey collections is on 0845 6039035 if you ring that you are told your account is with our scottish deptment, but only centre abbey have is glasgow callcentre for banking, as far as i can obtain majority of abbey branches are unaware of this change also

you got a abbey unsecured loan not in arrears ?? abbey have moved 40% of all there unsecured loans to wescot these are not defaulted/sold accounts but normal loan accounts that have possibly missed 1 or 2 months etc, you think you are ringing abbey 0845 3010240 but you are calling wescot in scotland, and being told you are talking to abbey staff

can a lender move some of its accounts to a outside agency but without telling the customer?? im aware a bank as moved 40% of its unsecured business to a outside colectiions agency but the customer is unaware there accounts have been moved/ these are not defaulted accounts or sold off accounts but accounts that are late with maybe only one payment the customer thinks there dealing directly with the bank but infact talking to a outside collections agency?? are they allowed to do this and keep hood winking the customer?/ i personnaly dont think its correct ps the banks own staff are under strict instructions not to tell the customer of this and just transfer them

hi not sure how to start as it a question on assistance for mother in law having never had to claim dole im at a lost but here goes father in law passed away this year was on disability i think as he was 70+ and had triple bypassetc etc my question is wot now is she entitled too as doesnt get any rent help any help with bills council tax etc etcshe does have a daughter living with her who works but not a well paid job but its a job it seems with him passing away everything stops that cant be right?? any advise or where she needs to be pointed to the right direction is most welcome