MAD AS
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Beware Mobile Phone Warehouse Wales Ltd
MAD AS replied to tuscanrotti's topic in Telecoms - mobile or fixed
Thanks For The Chief Exececutive's Name Have Been Writing To The Address, But Have To Keep Chasing Response, Have Also Reported Too Ofcom. Three Seem To Want To Take The Money And Run. They Have A Moral Obligation, Enough Pressure They Will Have To Respond. -
Beware Mobile Phone Warehouse Wales Ltd
MAD AS replied to tuscanrotti's topic in Telecoms - mobile or fixed
I Have Tried To Contact Mpwh, Via Letter And Telephone, And No Return Calls Or Letters. I Have Contacted Three , They State That The Contract Is With Mpwh .i Have Pointed Out That Three Are The Reason That Mpwh Exists,and They Surely Have A Moral Obligation To Their Customers, Especially As They Have Been Aware Of Problems With Mpwh For Some Time. I Am Still Communicating With Three And Will Keep Progress Posted. The Customer Services Address Is: 3 Customer Services, Huhinson 3g Uk Ltd, Po Box 333, Glasgow, G2 9ag -
Beware Mobile Phone Warehouse Wales Ltd
MAD AS replied to tuscanrotti's topic in Telecoms - mobile or fixed
Well Lets Keep Up The Pressure, None Of Us Would Be In This Situatuion If Three Had Taken This Group Of People To Task Earlier. They Should Have Introduced Clear Codes Of Conduct,that Any Business Acting On Their Behalf Adheres Too. -
Beware Mobile Phone Warehouse Wales Ltd
MAD AS replied to tuscanrotti's topic in Telecoms - mobile or fixed
I Have Contacted Three, Several Times, They Are Very Polite But Reticent About Giving Information Or Taking Action . I Guess The Finacial Rewards Are Such That There Is No Incentive . I Have Made The Point That They Should Be Pro Active In Protecting Their Customers And Their Reputation. I Will Continue To Apply Pressure To Three, The Contract They Have With Mpww, Allows Then To Maintain Their "business". -
Beware Mobile Phone Warehouse Wales Ltd
MAD AS replied to tuscanrotti's topic in Telecoms - mobile or fixed
DO NOT use this company, I find their" customer services "term beyond belief, none responds, none takes any responsibility, there are apparently no managers to deal with esculated calls. I am completlely aghast,that anyone can deem to call themselves a business and conduct themselves in this manner. This contractor really needs to be taken to task by Three, whown I have also contacted. The address is : Mobile Phone Warehouse (Wales), Unit 12, 100 Trestre Road, Llanelli, Carmarhtenshire, SA15 2EA.
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