hi all, im sort of in the same position i paid a deposit for a 2 seater and a love chair then paid the rest three days before it arrived and today it arrived well i was also reasurred by the sales person that it will fit as i gave all the sizes and measurements to him and the way that when you walk in my front door u either go left straight into the front room or u go up right to the stairs. Well they have delivered today and dont fit through me door.# I have been told i have got 2 options(because they have now taken this back to the yard) option 1-pay to have my front window taken out £300+(cant do this as its a wooden frame and i can just imagine the things what will happen if it was taken out) option 2-pay £135 so they can cut the settees in half to fit through me front door(HELLO I DONT THINK SO) imagine how fragile the settees will be if this is done. What are my options have i got a case? Can they really only give me 2 options?(because i dont want to do either) I just want my money back now have i gt a chance of this. I have told them i am getting in touch with trading standards and watchdog but they dont care. Are they breaking any laws on this? Or is this just a lose lose situation for me? Many thanks guys i hope u can help me ressolve this issue joanne x ps Can i use that letter in my case which is in an above post?