Thanks for the help! That's certainly a handy piece of legislation worth remembering...

Only permanent residents are allowed to apply for permits so as a tenant I was never even offered one. I don't regularly park there and only bring my car in from home to move in/out. I did pay by credit card but think that the "contract" will refer to their signs stating no unauthorised vehicles may park in that area. The unofficial rule about the handwritten note when you're moving in/out seems more like an afterthought. I suppose they're not legally obliged to provide vehicle loading/unloading space for people moving in/out of the flats.

Hi everyone, I posted on another forum and was referred to this site. Thanks to pin1onu for a really helpful clamping guide however I wanted to ask for opinions on my specific case. I was parked in a bay in the private residential complex where I am renting a property. There are signs clearly displayed (less than 3 car lengths away) stating that only resident permit holders are allowed to park in the bays and all unauthorised vehicles will be clamped etc. My issue is, I was packing up my stuff and in the process of moving out of my flat when my car was clamped and I was required to pay £100 so what are tenants supposed to do in this situation? The guy clamping my car was still there when I returned and said that they inform all letting agencies & landlords that it's necessary to put a written note in teh window explaining that you're moving in/out however I was definitely not made aware of this by my letting agency. To add insult to injury, the guy used a broken clamp so I had to wait an hour and a half for another guy to hammer it off. I've written a letter of appeal to the company however I obviously hold little hope of a refund. I looked up the licence number of the clamping guy on the SIA and he's definitely registered. I'd really appreciate any advice to help my situation!