Doesnt it mean the OP is entitled to a repair replacement or partial refund based on the blance of which is least inconvenient to OP and least costly to shop? So if it costs £70 for a replacement printer that does the exact tasks the £110 did and this is cheaper for the shop then to repair old one. then isnt this a remedy the OP has to accept. or isnt the other option where the shop can find out the lifecycle of the printer. do a calculation from the life cycle against the time OP used it and refund him the difference lets say life cycle 3 years £110 divided by 3 years is £3.05 a month he had it for 5 months and one of those months was unsatisfactory so thats 4 months happy usage = (£12.20) so the refund would be £97.80, kinda. so again wouldnt it be a legal remedy which covers all bases to accept the exchanged item as long as it meets all tasks required. as its the cheapest and least inconvenient solution. Also wasnt the original contract for a printer that does blah blah blah in exchange for £110. Wouldn't asking for a printer that does blah blah blah and GTA IV void the SOGA rights against the consumer. as its no longer the exact same items or uses of the contract.. i mean gaming is not a printer function