hi sorry if this is the wrong forum for this, but i had a water leak from the flat above while i was away for the weekend. the guy left his washing machine on, went out for 3 hours, flooding his flat & leaking to mine. the damage to my flat was quite extensive. the building damage is covered by insurance, but damage to me personal belongings (about 400GBP) is not covered. i don't have personal content insurance, i own my flat, the flat above is let through an agency. what can i do to claim for damage to my personal belongings? i've called the guys letting agent & they've not returned my calls (yet!). can i claim off the letting agent, the renter or the landlord? can i go to citizens advice bureau, lawyer, small claims court? any ideas are welcome!! thanks jas