Says on letter "You have the right to appeal against the decision. To do this you must state your grounds in writing and send them to reach the Revenues section within one calendar month of the date of this letter."

Have had my request for backdated benefit refused as follows: "Having taken into account your explanation for the delay in submitting your application and other factors such as your age and knowledge of benefits we have determined that you have not shown good cause and so are unable to award backdated benefit for the requested period. You have failed to good cause for not claiming at an earlier date. You do not need to have received a council tax bill before you can make an application for Council Tax Benefit." Took their advice to wait for bill, as we have knocked 2 houses into 1 so VOA took 8 months to agree to one property. Did not receive forms last August when requested. Never claimed ctb before so what knowledge? I am 42 so what? Have submitted all requested documentation for proof of eligability. I find their comments offensive, condescending, rude and discriminating. Also no typo "failed to good cause"? This has been a constant battle from the start any advice on appeal pls. Regards