cheers

is this legal? as they don't send me statements and I am unable to access them on line as the charges were two years ago. this is seriously shocking anything i can do?

ha! and the cost of submitting a small claims claim? would i get that back?

cheers would i also get my 120 quid back (or however much it is to file a small claims) when is the final statement due on the charges? i would love to see the real (or indeed fictional) stringer bell take on the nationwide, they wouldn't stand a chance yo!

i use NW as a secondary account to pay a lot of DD for saving plans etc. i put money in every month at the start of jan i wasn't quite on the ball and they bounced 9 DD's, each for only 10 pounds found out today they are trying to charge me 270 pounds!!!! they are getting a letter, but is it worth me staring a claim or wait until the action sorts itself out

approx how long will the process take given the back log? approx!

i USE my a and l account hardy at all. It is a holding account between my primary and secondary accounts anyway, been busy, took my eye off the ball and last month my dd bounced as did a few other things they charged me 150 pounds I have written to complain, demending it back or else! they have tried to fob me off with a long letter about bank charges saying the queue is huge, we are waiting what to find out and you would be mad to small claims us now, small claims is 120 pounds correct? it seems a big investemet for something that could take ages. i have done it before (got 2500 off lloyds last year), but i think its a hassle this time, but double but i hate being stung for 150 quid advice!