I recently made a claim and it turns out the Financial Advisor who arranged my morgage and home insurance has made a clerical error and the insurance policy was setup for my old address. So you can imagine the alarms bells started ringing as I realised the severity of this. I got straight on the phone to the FA and demanded as answer, i am being told the complaint is being investigated. I am unsure where i stand as I have being paying for a policy for over 10 months on my old address and my new property is not insured. I have now reinsured my new property but need to make a claim as I have a leak and bathroom, kitchen, bedroom are affected. Will the financial adivors be liable for the costs? I can not claim on my new policy as this is a known problem. I would also like to know what I can do? Is the a financial body i can complain to? any comments will be gratefully accepted. many thanks Christian:)