Aye Had a tecra 6*** series which had the standard power error failure job, had it replaced in 2005 paid excess + £500 to upgrade to tecra M4, mainly graphics problems (had the mainboard replaced each time) problems with this but now backlight invertor has gone. l'm careful with them! After my toshiba played up for 2nd time it became a desktop replacement as I just don't trust it and now I use a HP day to day and that's never played up. Cheers

Hi I have a toshiba laptop which broke 4 times during warranty and has now just broken once again outside of warranty. Before I chuck it do I have any rights since it wasn't really purchased (except for excess + additional fee to upgrade laptop being replaced on old for new policy). Thanks

Hi in short if your laptop repairs have not been carried out remotely within the timescale set by the repairing company when taken in under warranty the unit has never been returned without damage either cosmetic or otherwise the most recent repair was quoted 305 days and took almost two working weeks to be returned one repair was for overheating and the repairer replaced the fan - i fear that further internal damage would have been done since the gpu temperature was pushing above 114 degrees and the hard drive caddy feet adhesive melted. and most recently the laptop has only lasted less than a week from the previous repair before failing for the 4th time since purchase (for a different reasons each time). What are my rights and what protections cover me? Being a warranty repair I was wondering if this was covered under sale of goods act or the Supply of Goods and Services Act? How unreasonable is it for me to push for an entire new unit rather than another repair since the laptop is now coming out of warranty and I fear it is just going to break in 3 months time when it is out of its 3 year warranty plan as well as acting as compensation for the disturbance caused by not having my laptop when needed? thanks adam