All details followed through this morning Many thanks for replies! Added them up, now time to send off requesting repayment!

I sent off letter with £10 cheque requesting all details using template, ' Under the Data Protection Act 1984 and 1998, and including the right of subject access under these acts, please supply me with a complete list of transactions and charges relating to my bank account since 01 January 2000. Alternatively a complete set of bank statements for that period will be acceptable. Additionally where there has been any event in my account history over this period which has required manual intervention by any member of your staff or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention or other evidence of that manual intervention in relation to my banking business with you.' blah, blah etc... On 16th April The bank have returned to me (on or about may 13th) only statements going back to Jan 2006. Where do I stand now? Clearly, I need to send a follow-up letter (I have waited a over week to see if anything else was to arrive in another package) however, I'm unsure as to how to word it.

Thanks for the reply. Every quid counts when there are several letters to send Still, better a quid spent and a thousand wiped out... than none spent and a thousand incur interest.. (probably a future english proverb)

I have just sat and read the entirity of this thread and at the end confused with regard to my situation. To clarify... Do you need to be behind with payments/have your debt sold on or can you follow the procedure with an existing debt on which you are paying? I could really do with wiping out several of my credit cards and loans, but even one would help. I do however make payments to them currently. Could someone shed some light on this? Thanks