I just feel really worried because I honestly don't know what the deal with this whole situation is. Don't want these guys turning up on my doorstep with some court order as the gentleman(lol) on the phone suggested they would that allows them to break in.

Thanks a lot. So first things first, tomorrow I will sent them,trading standards and the HFO trading standards department a letter regarding the calling of my home (which now leaves me in a position of HAVING to answer my mobile as I don't want them bothering my home.) What kind of letter do I sent to the OFT? What do I ask the guy for? I've asked for a CCA? What about an SAR?

Now some guy has called saying people are going to come to my house on Thursday? :Z What the hell!?!

Hey again guys, right, so the situation has changed somewhat. They called on my phone Wednesday last week and I answered it to inform them I'd be contacting them in writing and not to contact me on the phone. I've not yet sent the letter off, I will be doing that first thing tomorrow. Today, they called me around 30 minutes ago on my mobile and I didn't answer. 2 minutes later, the home phone rang and my mother answered it, handing the call to me as they asked for me. I asked them how they got the number, they said it was listed under my address but I got myself ex-directory last year. Are they hunting through old directories for numbers?! Also, this is my parent's home, is there no rule about calling? The help I guess I need badly is to ask what letter I should write them tomorrow to ask them to a) prove the debt and b) not call me on either mobile or home number from now on. This is starting to get ridiculous.

Thanks for your help so far guys. Received the letter today... I spoke to three (got their number from their website) regarding my old account and they've said that the last payment received was by me in Feb 2005 for £98, and that the account has indeed been passed to HFO. My issue here is, I can't for the life of me remember them contacting me regarding any outstanding debt and infact any reason for any outstanding debt. I'll post pics of the letter later on to see if anyone else recognizes them. It's on two pages, one from "3", and one from HFO. The "3" bit says on it about HFO now managing the debt, therefore I need to pay the outstanding balance of £253.27 on your 3 mobile account exclusively to HFO Services Ltd. What it means for me? Because my debt is being managed by HFO, there are a couple things you should know, so it's a good idea to read the following changes carefully. - From nom on, send all payments to clear your debt straight to HFO Services Ltd at the address shown below. - If you're making regular payments, you shouldn't stop them for any reason, but you should make all future payments to HFO Services Limited. - If you have any questions, call HFO Services Limited on or write to: HFO Services Limited PO Box 342 West Byfleet Surrey KT14 6YX Telephone: 08456006128 These changes don't affect the Terms and Conditions of your original 3 contract. If you've settled your debt in full in the last 7 days, please disregard this letter. And it's signed off at the bottom by Jim Waddell, Head of Collections, Hutchinson 3G. Incidentally, it's dated 14th May 208 at the top, strange?

I too received the bogus "First Direct Logistics" letter, called them back today regarding it and stupidly asked who the letter was from. They then informed me that the letter was from HFO, who I then found a number for online and contacted regarding why they'd be contacting me. The gentleman who answered couldn't tell me why but said someone would call me back. I asked how they had my number he informed me it'd come up on his screen. I then received a call from an Indian sounding chap a short while later informing I owe £330-odd to them regarding an old debt to 3G. Now, the issue here is, one the debt must be around 5 years old, and secondly I'm sure my sister paid it off for me as she helped me out with my debt back then. The Indian sounding guy said they've sent the letter out again today (I asked how he'd know that seeing as they're not the courier company, didn't get an answer to that). He asked me to prove I'd paid it, I've asked him to prove I owe it. The conversation didn't go much further than that and then I came and read people's stories on here regarding these clowns and am feeling fairly nervous and unsure about what might occur now. What do I do? Thanks a lot in advance for any help.