It was the confirmed address, but they say sellers protection was not active on transaction.

I did that and the investigated. But gave the money back to the fraudster! They say that im not eligable for there cover. Police are persuing con merchants....lots of other buyers/sellers affected by indervidual. Currently persuing complaint against paypal, from advice from the fsa. Who know is paypal will pay out...but fingers crossed. I will never offer paypal as method of payment!

Hi sorry to hijack thread.....Please help. I listed an auction, which sold for £320. I offered paypal as a method of payment to be protected as a seller. Money was payed and showed as cleared on account...so I sent the goods, confirming sending to buyer. The next day, payment was reversed! Money held by pay pal- pending their investigation. I contacted parcelforce (have proof of sending/can track parcel/ see signed for name and signiture) who said a package can only be redirected upon a no answer at the sent to address. Anyway, buyer recieved my good/money go reveresed back to them. It now transpires it has happened to alot of other people selling and buying from this ebayer. The police are involved, and have just checked an ebay have booted him off. IF A LITTLE TO LATE FOR ME. No paypal infuriate me. By saying im eneligiable for their protection as this auction was not given their protection. From what I gather, their system chooses to cover you or not. Its not somthing you or the buyer can select. Lots of people are going to loose money if you can just retract, after recieving goods. THIS IS INSANE. Please help. £320 is alot to me. And to loose goods as well. What action should I take. PAYPAL ARE CON MERCHANTS-THEY HAVE MADE MONEY FROM MY MISSFOURTUNE. ps address package was sent to was confirmed.