skbuncks - it amazing people like you can post comments like that!!! maybe you should come and visit my centre for a week and watch how 30+ people a day leave happy:) this is not just my centre but across the whole country - don't you think if Kwik Fit gave such bad service to every customer - then why would they have amazing repeat business and fix 1000's of cars daily??? p.s how does one persons view of brakes make Kwik Fit into the bad boys???? before Kwik Fit do any Brake work - a full inspection report is filled out measurements taken and recored and a copy kept on file for 1 year which other fast fit company/main dealer can offer this service - free of charge vbmenu_register("postmenu_1195831", true); vbmenu_register("postmenu_1195831", true);