I am gonna submit a complaint about Jacobs as a friend of mine seems to know everything and he told me i have grounds for a complaint as he never wanted to listen to me and put the phone down on me he could have offered me ways to pay but was just rude and laughing at me in front of my children. When i went to the council about the debt they rang the balliff for me and i can pay £20 per week why did he not offer me this option. My question is who do i cmplain to Jacobs i do not really want to i wanna go higher

Thanks just not to sure gettin a bit worried

Hi My mortgage is due to be collected from my bank account on the 1st of March but due to some problems i will not have this money in the bank. I know i will have to ring them and explain but can someone tell me what will happen and like will i give them a date when i can pay it or will i have to pay 2 months next month i do not know as this has never happened before

I to had a dealing with these to late now i know but they came to my house on fridday morning demanding £814 he was very abrubt and i was upset he started laughing at me in front of my children and was not willing to listen. Anyway i later rang him to try and sort this out as he came on the friday and wanted the money by monday at 2pm when i rang him he put the phone down on me he is a mean and spiteful little man. The courts told me and the council told me that they have lots of problems with them