Thanks bookworm & CL1411 for your reply's. I think I will stick to my guns and ask for a refund I have already been in touch with T/S and will do so again on Monday morning, do you guys think I should contact a solicitor or would T/S be sufficient enough?

Got a reply today from the garage acknowledging the receipt of my letter and that they would like the opportunity to repair the car and that I would have to make arrangements to get the car down to them, it would cost approx £200 to get it towed from the Midlands to Essex. The garage is also saying that I would have to pay for the cost of tow as this is not covered by their warranty. I think that this is unreasonable as the car was already faulty when I bought it and the distance that I travelled to get the car. If I still insist on a refund and I did end up taking them to court would it go against me that I did not take up the option to repair. Any advice would be helpful.

I have sent the garage a letter stating that I have rejected the car and would like a refund or for satisfactory repairs to be done with a right to reserve the sales of the good act if the repairs are not up to a independent engineers report. Maybe I should have not mentioned anything about the repairs as in all honesty I'd rather have my money back.

Thanks guys for your reply's and support I am still waiting for the garage to get back to me and I am willing to take this to court. Until they don't get in contact I will have to sit tight, I will update this thread as things develop.

Need some help here I bought a car on the 9th of February 2008, the car is a Renault Espace diesel and I paid £8000 cash for it's on a 04 plate with 86000 miles on the clock. I purchased the car from a independent dealer in Essex, checked the car out and took it for a test drive was a bit concerned about the noise of the engine was told buy the salesman that the engine is cold hence the noise having a diesel myself I know that the engines can be noisy when cold. Anyway parted with my hard earned cash did all the paper work and had a 3 month warranty thrown in covering engine, gearbox and axles. Took the car home all the way to the Midlands covering 150 miles the car drove how it should and was a pleasant drive home. on the Monday I took the car out drove it around and noticed that even do the car had warmed up the engine was still making a loud noise sounding more like a van than a car. The next day I was busy at work and couldn't get the car looked at. Yesterday I to take the car down to my local garage they said it it could be the belts and tensioners so the took of the belts ran the engine and the noise was still there they came to the conclusion that the noise was definitely coming from the engine and would have to be stripped to find out exactly what was wrong. I took the car to another garage for a second opinion they came to the same conclusion as the first garage. I must point out that the car starts and runs fine and the performance is not effected there's just a loud irritating noise. I phoned the trading standards explaining my situation and they advised me to invoke the sales of the goods act and ask for a full refund and I also contacted the garage to tell them about the situation. Today I contacted them explaining that I would like a refund and have sent them a letter also. (the garage where familiar with the sales of the goods act). They phoned me back later in the day and said that they would wait for the letter that I have sent to them before deciding to repair the car under the warranty or give me a refund. I would prefer a refund as I think repairing the car could be a long winding road and after paying £8000 for a car you expect it to last more than a couple of the days and I'm pretty cheesed off. What do you guys think I should do I reckon that they would insist on repairs, do you think I would have a good case if it went to court? and would I be able to take this to small claims court. Just thinking off worst case scenarios. Any suggestions would be greatly appreciated. sorry about the long post.

Just registered and like to say hello to everyone, I'm glad I stumbled across this site seems to be a lot of info and advice on here.