BT kept me on the phone one occasion for 40 mins spoke to 10 different people who kept passing the buck. It has taken nearly 2 months, lots of time and calls to sort out the problem. I have now had a refund but I Will be changing my supplier!

I was made to feel like a criminal in Mamas n Papas store after spending £50, because I refused to give them my address. in front of a queue of customers the manager was summonds. when asked why they wanted it I was told 'because we alway's take customers addresses.' I refused. I have nothing to hide but I object to having to give out my address to people who I dont know or do not want to have it! Rant over. Is this big brother watching? Do you feel the same:idea:

United utilities making me pay an estimated bill I disagree with. You can't speak to a person with any common sense or authority on the phone.

not sure of the proper term, but could it be public/common land that may be protected? Try to do some research, hope this helps.

Hi, Thanks for the great advice, I recieved a cheque for £140 today for the damage to the brand new curtains and the pictures that were still stacked against the wall ready for hanging. I did'nt claim from my insurance because I did not want to lose my no claims discounts and did not think I should as the problem was not made by me. I also did not think I should have to put up with cleaning a pair of curtains that had only been hung for a day and were a matching pair. So thanks again!!

thanks for the good advice Dont know what or where the scales are:confused: oops found them.

I bought my daughter a coat from Dorothy Perkins. Buttons fell off, they said no refund as the buttons are not part of the coat. They're avin a laf

Hi y'all, I'm a newby to this forum, but I hope someone can help. Ive just bought a new property and the waste pipe for the washing machine was fitted incorrectly resulting in a flood. It's ruined new pair of curtains and 7 pictures. The builders say I have to provide reciepts but I can't find one for the curtains and the pictures are from my previous house so I have none for them either. Can anyone advise?:-? This is not the only problem I've had and I've only been in 4 weeks:cry: