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Rosturra

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  1. Hi Everyone. Any help or advice appreciated... I won an auction on EBay for a mobile phone - on 8th November. The seller requested that I pay a cheque or transfer. I didn't think this was overly risky as the seller had positive feedback of 99%, and the total cost was £45. Hardly worth a [problem]. So I transferred the money, I wasn't particularly bothered when there was no item for a week - as I thought that the seller would wait until funds were lodged which can take 5 days. I would. I got the following response when I chased this on 17th November. "Hello sorry weve been away and just returned home so will be sending phone out to you asap many thanks and sorry for the delay" With no phone on the 21st November - I posted a polite reminder. No response. So I raised an eBay dispute on grounds that goods were not received. To which the seller replied 'On way'. EBay won't proceed further until 10 days have elapsed. I waited 10 days. Nothing. With no phone on 3rd December - I posted a note, "If there's an issue with the phone then just refund the money and forget about it". Again no response. So I raised the issue with eBay's Trust and Safety team. So on the 5th December. I finally let rip. "You have three days to pay me back before I take you to the Small Claims court. Any letters will be charged for etc" in the hope common sense will prevail. Needless to say; No response. I also gave negative feedback - to say that goods not received. No Response. However seller did change their profile to hide feedback! What should I do next? I am a bit perplexed. £45 is not enough money for this to be a [problem]... Yet the seller has had plenty of time to sent item - or drop out of the deal... Should I wait for eBay to follow this up in my behalf - or is it up to me? Should I contact the Police? Or go through the courts? Should I just cut my losses, put it down to experience and only ever pay with PayPal in the future? What is the relevant law here? The seller is a private individual not a business.
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