Spoke to council this morning, they say that the account has been with equita since October, the £200 fee added on will be fully justified because they are certified bailiffs!! they then advised me to speak to equita direct about bill. When i informed her that equita dont listen and just direct you to the bailiff she said that 'they are instructed to do so!' SO WHAT IS THE POINT IN PHONING THEM DIRECT!!!!! I informed the woman from the council that we will pay part of the amount on Friday straight to the council and half in December, she said that they will take the amount from us but the bailiff will still continue action to recover his costs, thus adding extra costs to the bill!! Not sure what to do now!

I had an outstanding council tax bill which was passed to Equita,we received one letter on Friday,i rang the company it had already been passed to the bailiffs,they gave me his number,i rang straight away to be told he was off work and to ring on monday which i did in the meantime we got a further two letters from Equita,i rang again on monday he still could not speak to me so ring tuesday! which my husband did,he was told in no uncertain terms that it was past a repayment plan they want all the money,i rang again at teatime and the bill had increased by £200!!!! i dont know why it had increased in less than twleve hours because the amount outstanding was the same when he spoke to my husband.My husband is going to attempt to speak to the council tomorrow we can just about manage to pay half the amount before xmas,I have informed the bailiff of our intentions to pay upto half he has said he will accept payment but the action will continue.Since reading various posts on this fab website i have learnt that i should pay the council direct and not the bailiff as he will take out his share first.

sorry spelt incorrectly

I had an outstanding council tax bill which was passed to Equita,we received one letter on Friday,i rang the company it had already been passed to the bailiffs,they gave me his number,i rang straight away to be told he was off work and to ring on monday which i did in the meantime we got a further two letters from Equita,i rang again on monday he still could not speak to me so ring tuesday! which my husband did,he was told in no uncertain terms that it was past a repayment plan they want all the money,i rang again at teatime and the bill had increased by £200!!!! i dont know why it had increased in less than twleve hours because the amount outstanding was the same when he spoke to my husband.My husband is going to attempt to speak to the council tomorrow we can just about manage to pay half the amount before xmas,I have informed the bailiff of our intentions to pay upto half he has said he will accept payment but the action will continue.Since reading various posts on this fab website i have learnt that i should pay the council direct and not the bailiff as he will take out his share first.