The course is Microsoft Network Administrator and was sold in my own home by a pretty pushy salesmen. Clydesdale financed the whole course and i transfered the loan as it was on a buy now pay later scheme with absurd interest when it ran out. The loan is now with Northern Rock. The course had a 14 day cooling off period but no course material turned up until after this date. I did sign a credit agreement form with clydesdale. I still owe about £3k on the loan. The advice I got from a legal service was to find an expert in the field to say that I am not able to complete the course but it's finding one.

Can anyone offer some advice. I am trying to get a partial refund from computeach for a course which I cannot complete. I paid £4450 for the course on a Clydesdale buy now pay later plan which I have since transferred to another loan. I was unable to obtain the pass mark of 90% and see no way of achieving it. I have not even got a 1/4 of the way into the course. No mention is made of this pass mark in any literature. I have written to them several times asking for a refund. I have told them that there salesmens representation of the course was not accurate and because of that representation I entered into the contract. I have also stated that they misrepresented my competence by failing to carry out their test procedure correctly. They have refused all my requests for a refund and just keep encouraging me to continue my studies. I have also tried persuing the matter with the finance comapny to no avail. I have had some legal advice and they say small claims court may be risky. ANy advice would be gratefully received

Hello all