Hi there I got an Advent 8112 from PC World two Saturdays ago. It worked fine for about 5 days then got so that it wouldn't turn on without being plugged into the mains. I phoned the tech guys and they said it was a build up of static in the motherboard and expalined how to discharge it which worked. They said that it should not be a continual problem so if it happened again twice within one week to take it back to the store. Within 5 mins of coming of the phone it turned itself off and wouldn't turn back on without me discharging the static again. I went back to PC World Saturday just passed, who were very helpful and gave me a replacement laptop. However i got home and plugged it in and after a few hours found it had the same problem. The next morning it developed an additional problem, it would only charge for a few minutes then would stop. I went back to PC World on the sunday and they suggested picking another model as they felt it was a faulty batch. However i really liked the laptop and tried a third one. Bad move - exactly the same problem with the static build up on the motherboard. Went back and got a refund with no problems. However i can't get a laptop this size from anywhere else without paying nearly £700. So i phoned curry's as they also sell the laptop (same group)and explained the problem to them. What are the chances of getting a laptop from the same faulty batch? They told me there would be no problem with ordering the laptop online for home delivery (none left in stores) and if it had the same problem i could take it back to my local curry's store for a refund. They said the group had had no reported problems to date. So finger's crossed - it's being deliverd on Saturday morning. However, i'm now concerned it may have some of the other problems i have been reading about. Like some of the others have said i think it depends on the staff at PC World as to whether or not you get anywhere. I woudl go back to them and say you are not happy and would like a replacement - however you are highly likely to find that it has exactly the same problem