Its one then its another: I had a volley of correspondence with Carphone Warehouse but they kept demanding money I did not owe. I received a demand from Corporate Credit Media Ltd on 17/07/07 I wrote to them telling its disputed and remove my details from their computer, then it was BLS collections on 29/07/07 I wrote to them too, then it was Roxburghe Debt Collectors on 29/08/07 again wrote to them disputing it/ How many more will I get? I think there is a case is maladministration or misfeasance with intent to cause harassment or a nuisance. Who do I complain to? CPW That fits. Anyone give me an address to write the a complaint to?

I switched mobile phone supplier from O2 (as Carphone Warehouse) earlier this year and paid up the account. O2 then added some more airtime charges after the number had been transferred to the new mobile provider and I disputed the charges in writing on several occasions. We are now being inundated with debt collection agencies demanding various amounts of money (the disputed O2 debt plus some added fees) and I have written back to each one every time telling them that the debt is in dispute. The cookie crumbled when one of the debt collectors phoned me and my partner took the call. He said he’ll look into it but the debt collector contradicted themselves by saying its Data Protection Act restricted while refusing to say how they obtained my personal details in the first place. Question 1: How can we stop these nuisance phone calls and letters? Question 2: Is there an authority we can complain to against O2 (e.g the Information Commissioners Office or a trading standards authority) for getting us into this barrage of nuisance phone calls and letters. Please don’t tell me to send S.A.R - (Subject Access Request)’s everywhere because the disputed debt is only £37.60 and £56.60 (depending on which debt collectors we go by) so it’s not worth our time & effort. Ive had written enough letters to debt collectors already, but Im happy to file a complaint with an authority. One of the debt collectors letters said that this could make it difficult for me to obtain credit. Question 3: If 02/Carphone Warehouse gives a credit agency (under false pretences) adverse information on me resulting in me paying a higher rate of interest on any future loan or mortgage, can I claim negligence from 02/Carphone Warehouse's liability insurer for my financial losses being the difference between the interest rates I have to pay, from the rate I would otherwise pay had that adverse information not been passed in the first place?