Hi Bigmac, The gas fire in question has a letterbox type flue which is approx 10'' x 4''. The fire is fitted into the fire grate on a dummy partition with a hole cut in it to take the flue. The partition is sealed round its edges. When the engineers did the yearly service they disconected the gas pipe and pulled the fire away and put a smoke match in the flue opening to check ventilation. The reason the flue breaks the gas regs. is that the opening has to big enough to see inside in case debris has fallen down from inside the chimney. Forkliftman

I have been reading posts about British Gas and their Homecare service contracts and the problems people have. I too am in dispute with BG. I had a gas fire fitted by them in 1990. In 1998 I took out Homecare cover for my fire plus boiler and ch system and had them checked every year without any problems. In March 2007 the yearly check was carried out and to my surprise the fitter condemned the fire for breaking the 1998 Gas Regs. IT was fitted with a letterbox flue. BG has offered to put it right and compensate me to the sum of £56 which I have refused. The matter is still in the hands of their Customer Service Department