to date still no cca from arrow, no phone calls or letters from them. does anyone have any idea what i can expect from them or what to do next thanks.

hi still didnt recieve the cca from arrow/transcom but i have got the S.A.R - (Subject Access Request) information from paragon, and the interest is three times the monthly payment i have been making to them they were asked from the cccs to stop the intrest but to no avail. dont know what to do next have ignored all transcom phone messages to ring them back. what do you suggest. and is it a good thing that i still have the original agreement forms.and according to the sar paragon have only rang us six times in 7 years (yeah right) we have had that many calls in one week.

the headed paper was arrow global which seems to be the parent group of transcom.i could always send the request to transcom aswell just to cover myself. i have just been going through some of the other paragon/arrow horror stories which has made me even more worried how do they get away with it thank god there are people like yourselves to help us:)transcom have left many messages for us to ring them but we havnt rang them back. and the pre payments made to paragon with the debit card have not been requested from the bank by paragon

ahi again have had a reply from paragon about the s.a.r.. they are getting the information i require it was all very polite (for now). but i havnt had a reply from arrow with the c.c.a. and its well over the 12 days now i even allowed for postal strikes. i was just thinking the letter i recieved was from arrow saying they have the debt but halfway down the letter it said transcom were dealing with our account, so do you think i should have sent the request for the c.c.a to transcom instead of arrow global.:confused:and what doyou think i should do next. and i dont know if it helps but i still have my part of the original agreement documents for the loan

Hi sent letters yesterday using postal orders and recorded delivery. is it 12 working days i have to wait for the agreement or just 12 days. and i just want to thank everyone for their help cheers

wonderin if i should pay the cca and sar fees with cheque or postal orders or am i just being paranoid

hi just been thinkin i have made pre paid payments to paragon on my debit card for the next few months. dont know if i can stop them.

do you think i should send the request letters to paragon or arrow. the letter i received from arrow said that they were the data controller of the personal details contained in the records of this account

thanks Rory i have been told not to sign the letters, but to print the name as these firms can be rather unscrupulous. what do you think i will send them both off tomorrow and fingers crossed. and it is such a help to find out you are not the only person to have problems with the same firms

hi i am also peed off with paragon borrowed 9000 quid 6 years ago. lost my job so they directed me to the c.c.c.s. we have paid aprox 6ooo back to them. but received a letter stating debt passed on to arrow receivables, the amount was for over 14,000. not knowing what to do i contacted national debt helpline who told me to join this website. so here i am can anyone give me any advice thanks. im not a wizz on the old computer but i get buy. and where will i find a template for the letter for a subject access request thanks:???:

hi i have just joined not sure of what im doing, being charged way over the top intrest with a loan company paragon need help and advice thanks