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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

WoollyDog

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  1. WoollyDog
    First post (and probably last) from a long time lurker who was given the courage to ask for a charge refund after reading all the posts here. Letter asking for refund went in on 12th July, reply on 17th July offering full refund of all charges for the last six years - around £850. Many thanks to all here - and for anyone who was in my position and is wondering whether to go for it - I STRONGLY recommend you do. ~WoollyDog

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